FAQs

What payment methods do you accept?

All payments are processed through PayPal. Please note that for a personalized item, it will not begin processing until payment has cleared. I will send you notice once your item has shipped. Sales tax only applies to NY residents, any out of state orders are tax free.

How do you ship my order?

All items will be shipped USPS, prices vary based on the item and are calculated at checkout. I do not guarantee shipping times once items are released to USPS.

Do you offer refunds or exchanges?

I stand behind my work 100%, if for any reason you are not satisfied with your purchase please let me know. All personalized item sales are final. If there is an error on my part during production I will correct the mistake. Items without personalization are exchange only.

What if I see a font, design, or item that’s not listed on your site?

I’ll be happy to work with you to come up with a custom item that you’ll be satisfied with. Contact me with your request and as much detail as possible (links and/or photos are encouraged). Due to copyright limitations, I may be unable to fulfill certain requests.

Do you offer gift certificates?

I do! They can be purchased through the online store and you can have them mailed or emailed to you or your gift recipient. I sell them in increments of $25.

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